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Terms and Conditions for China Tour Booking

Please read these terms before confirming a reservation. Your written proposal and invoice form part of the booking agreement.

βœ“ Transparent reservation processβœ“ Clearly stated cancellation termsβœ“ Customer service support

Reservation and Payment

A reservation is confirmed after itinerary approval and receipt of the stated deposit. The balance due date and accepted payment methods appear on your invoice.

A reservation is confirmed after itinerary approval and receipt of the stated deposit. The balance due date and accepted payment methods appear on your invoice.

Cancellation and Refund

Cancellation charges depend on the tour type, notice period and non-refundable supplier costs. The exact schedule is provided before payment. Any eligible refund is returned through the original payment channel.

Cancellation charges depend on the tour type, notice period and non-refundable supplier costs. The exact schedule is provided before payment. Any eligible refund is returned through the original payment channel.

Alteration of the Itinerary

We may adjust arrangements when weather, safety, transport or other circumstances make the confirmed plan impractical. Equivalent alternatives will be offered whenever possible.

We may adjust arrangements when weather, safety, transport or other circumstances make the confirmed plan impractical. Equivalent alternatives will be offered whenever possible.

Passport, Visa and Health

Travelers are responsible for valid passports, visas, entry permissions and required health documents. Our team can provide general guidance but final decisions rest with authorities.

Travelers are responsible for valid passports, visas, entry permissions and required health documents. Our team can provide general guidance but final decisions rest with authorities.

Dietary and Special Requirements

Tell us about allergies, mobility needs and dietary preferences before booking so we can check availability with suppliers.

Tell us about allergies, mobility needs and dietary preferences before booking so we can check availability with suppliers.

Responsibility

We carefully select independent transport, hotel and activity suppliers. Responsibilities and limitations are governed by the confirmed service agreement and applicable law.

We carefully select independent transport, hotel and activity suppliers. Responsibilities and limitations are governed by the confirmed service agreement and applicable law.

Customer Service Support

Contact the assigned specialist promptly if a problem arises so the team has a fair opportunity to assist during the trip.

Contact the assigned specialist promptly if a problem arises so the team has a fair opportunity to assist during the trip.

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